Worldwide Dental Emergency Assistance Scheme

So How Does it work?

Should you suffer a dental trauma, emergency or diagnosed with oral cancer, you will be eligable to make a request through the Worldwide Dental Emergency Assistance Scheme.

The Scheme responds to such requests on a wholly discretionary basis. This means that, whilst the Scheme aims to provide benefits in most cases, the Scheme has no obligation to provide any benefit unless the Scheme Manager (the person appointed to administer the Scheme) first decides (in its sole and absolute discretion) that the Scheme should provide a benefit.

There are some circumstances designed to help (these situations being similar to exclusions under an insurance policy) and these are explained in more detail in the Worldwide Dental Emergency Assistance Scheme Handbook.

The Scheme Manager will look at each case individually to assess the request for a benefit.

Certain restrictions and limitations may apply in the event that your request for assistance is accepted and it is possible that in some cases the Scheme Manager will decide to provide no benefit.

If your request for assistance is accepted by the Scheme Manager you will be eligible to receive benefit payments from the Scheme in the following situations (up to the limits set by the Scheme and published from time to time)


Pain Relief

The cost of pain relief or emergency temporary treatment

Benefit Payments

Heres a list of some of the financial payouts you would be entitled to on a Emergency Assistance scheme


Emergency Call Outs

The cost of dental emergency call-outs


Oral Cancer

A specified amount if you are diagnosed with oral cancer and this is the primary cancer site



A specified amount for each complete 24-hour period of hospitalisation wholly or partly under the care of a consultant who specialises in dental or maxillofacial surgery


dental treatment

The cost of dental treatment by any dentist up to a maximum of £10,000 for any one incident of dental trauma

24 Hour Access

You will also have 24hr access to a worldwide dental emergency helpline.

Request a Handbook

Please refer to the Worldwide Dental Emergency Assistance Scheme Handbook for full details.


The Worldwide Dental Emergency Assistance Scheme is operated by Worldwide Assistance Ltd (Company No. 10907861), a company registered in England and Wales.

What happens in an emergency?

You will have access to a 24 hour, 365 day worldwide dental emergency helpline, which will endeavour to find an English Speaking dentist to assist you. 

Emergency Phone: 01242 234048   Away from home helpline: (UK) 0800 525631 /(Abroad) +44 1747 820841