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Your rights and responsibilities

Relaxed, Quality & Safe Care

You are entitled to:

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Dental Examination

A thorough examination of your mouth, teeth and gums

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Written treatment plan

A full detailed explanation and written treatment plan of all treatment options available to you including costs.

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Dental Advice

Advice on how to keep your teeth and gums healthy

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Practice Information

Information about this practice and the services available

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Treatment Summary

Care and treatment summary if you decide to transfer to another dentist

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we want your feedback

Make a complaint if you are not happy with the treatment and care provided

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Respect & Dignity

To be treated with respect and dignity at all times

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involved at all times

To be fully involved in your treatment

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Take your time

To have the time to decide on treatment and evaluate costs

Relaxed, Quality & Safe Care

You are responsible for:

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24 hours notice

Giving at least 24 hours notice if you have to change or cancel an appointment

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attending your appointments

If you repeatedly miss appointments we will no longer be able to offer you treatment

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Be Respectful

Treating our staff with respect and dignity

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payment terms

Following our payment terms as outlined in your treatment plan

Request a Call Back

For More information please call 01242 234048 or email reception@hewlettdental.co.uk